Privacy Policy

At Techorses ("Company", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information when you use our website, software platforms, applications, APIs, automation systems, and related services.

By using our services, you agree to the terms described in this Privacy Policy.

1. Company Information

2. Information We Collect

We may collect and process the following information:

Personal Information

• Name
• Email address
• Phone number
• Business information
• Billing information
• Company details

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Cookies and analytics data

Service Usage Information

• CRM usage data
• API activity
• Automation logs
• Messaging activity
• Customer communication records

3. How We Use Information

We use collected information to:

• Provide software and automation services
• Operate CRM and WhatsApp communication systems
• Improve platform performance
• Provide customer support
• Process transactions and billing
• Maintain security and fraud prevention
• Analyze service usage and performance
• Comply with legal obligations

4. WhatsApp and Meta Platform Integration

Techorses may use Meta and WhatsApp APIs to facilitate communication services, automation systems, customer engagement tools, CRM integrations, and business messaging services.

By using services connected with WhatsApp or Meta platforms, users acknowledge and agree that message processing, delivery, and communication data may pass through Meta infrastructure and services in accordance with Meta's policies and terms.

We do not sell private conversation content to third parties.

5. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Enhance user experience
• Maintain session security

Users may disable cookies through browser settings.

6. Data Storage and Security

We implement reasonable technical and organizational security measures to protect user data against unauthorized access, misuse, disclosure, or destruction.

However, no online platform or internet transmission can be guaranteed completely secure.

7. Third-Party Services

Our services may integrate with third-party providers including but not limited to:

• Meta Platforms
• WhatsApp Cloud API
• Payment gateways
• Cloud hosting providers
• Analytics providers
• CRM and automation integrations

These providers may process data according to their own privacy policies.

8. Data Retention

We retain information only as long as necessary for:

• Service operation
• Legal compliance
• Security monitoring
• Business and accounting purposes

We may remove inactive or unnecessary data periodically.

9. User Rights

Users may request to:

• Access their information
• Correct inaccurate information
• Request deletion of data
• Withdraw consent where applicable

Requests may be submitted to: hey@techorses.com

10. Data Deletion Requests

Users and clients may request deletion of their data by contacting us at:

Email: hey@techorses.com

We will process eligible deletion requests within a reasonable timeframe subject to legal, operational, and compliance obligations.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page with a revised effective date.

13. Contact Information